How long does order processing take?
Orders are normally processed within 48–72 business hours after payment and required verification.
How long does delivery take?
Standard Shipping is free and is estimated at 12–18 business days after dispatch. Express Shipping costs US$15.00 and is estimated at 10–15 business days after dispatch when available at checkout.
Will I receive tracking?
When tracking is available, it is sent after dispatch by email or shown in the customer account.
Can customs delay my order?
Yes. International shipments may be delayed by customs. Import VAT, duties, or local charges may be payable by the recipient unless checkout states otherwise.
What is the return window?
Eligible return requests must be made within 30 calendar days after delivery. Contact VEEZIFE before returning anything.
What condition must a return be in?
The item must be unused, unworn, unaltered, and returned with its original packaging, accessories, and proof of purchase. Returns are inspected before refund approval.
What if my order is damaged or incorrect?
Contact contact@justveezife.com promptly with the order number, description, and clear photographs of the product and packaging.
Can I cancel or change an order?
Send the request immediately. VEEZIFE will try to help, but a change cannot be guaranteed once processing or fulfillment begins.
How can I contact VEEZIFE?
Email contact@justveezife.com. Customer support is available Monday through Friday, 9:00 AM–5:00 PM Eastern Time.